I help brands improve how they connect with their customers—aligning strategy, creative, and execution across channels. My career spans the US, Europe, and LATAM, where I’ve led digital marketing and customer experience (CX) programs for global brands.
I’ve worked with companies like Sony, Nike, Spotify, Citibank or Visa, supporting teams across CRM, lifecycle marketing, and experience design. My focus is on translating insights into strategies that strengthen engagement, improve performance, and scale efficiently.
Before consulting, I helped grow multi-market CRM programs and contributed to award-winning digital work. Today, I partner closely with cross-functional teams—marketing, product, analytics, and creative—to ensure strategies drive real customer and business impact.
Want to connect? Feel free to send me an email or connect on LinkedIn.